Data Protection & Privacy

77ac Privacy Policy

Your privacy matters to us. This Privacy Policy explains exactly what personal data 77ac collects, why we collect it, how we use it, and the rights you have over your own information. We keep it plain and honest — no legal jargon designed to confuse.

Last Updated: January 2025
Data Protected 256-bit Encrypted Never Sold
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Minimal Data Collection

77ac only collects the personal data that is genuinely necessary to operate your account, process payments, and comply with legal obligations. We do not collect data for the sake of it.

Never Sold to Third Parties

Your personal data is never sold, rented, or traded to third parties for marketing or commercial purposes. What you share with 77ac stays with 77ac — full stop.

Bank-Grade Encryption

All data transmitted to and from 77ac is protected by 256-bit SSL encryption — the same standard used by international banks. Your information is secure in transit and at rest.

Your Rights, Respected

You have the right to access, correct, and request deletion of your personal data held by 77ac. We make exercising these rights straightforward — no bureaucratic runaround.

Clear Retention Periods

77ac retains your data only for as long as necessary. Retention periods are defined by legal requirements and operational need — not indefinite storage for its own sake.

Breach Notification

In the unlikely event of a data breach affecting your personal information, 77ac will notify you promptly and take immediate steps to contain and remediate the incident.

01 Introduction

Welcome to the 77ac Privacy Policy. This document explains how 77ac ("we", "us", "the Platform") collects, uses, stores, and protects the personal data of players and visitors who use the 77ac website and mobile application at https://77ac.app.

We take your privacy seriously. Every decision we make about how your data is handled is guided by one principle: your personal information belongs to you, and we are only ever temporary custodians of it. We collect what we need, use it only for the purposes stated here, and protect it with robust technical and organisational measures.

By registering an account on 77ac or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle personal data, please do not use the 77ac platform.

This Privacy Policy should be read alongside the Terms and Conditions. Together, these two documents govern your relationship with 77ac.

02 Who We Are

77ac is an online gaming platform operating at https://77ac.app. For the purposes of data protection law, 77ac is the data controller — meaning we determine the purposes and means by which your personal data is processed.

If you have any questions about how 77ac handles your personal data, or if you wish to exercise any of your data rights, you can contact our privacy team directly at [email protected]. We aim to respond to all privacy-related enquiries within 5 business days.

03 Data We Collect

77ac collects personal data through several channels: directly from you when you register or interact with the platform, automatically through your use of the platform, and from third parties such as payment providers and identity verification services.

Data You Provide Directly

  • Registration data: Full name, date of birth, residential address, email address, and phone number.
  • Identity verification documents: Government-issued photo ID (such as a National ID card or passport) and proof of address, collected as part of the KYC process.
  • Payment information: Mobile banking account details (bKash, Nagad, Rocket) or bank account details used for deposits and withdrawals. Full payment credentials are processed by our payment partners — 77ac does not store raw card or banking credentials.
  • Communications: Messages sent to the 77ac support team via live chat or email, including the content of those messages and any attachments.
  • Responsible gaming preferences: Deposit limits, session reminders, and self-exclusion requests you configure on your account.

Data Collected Automatically

  • Device and technical data: IP address, browser type and version, operating system, device identifiers, and screen resolution.
  • Usage data: Pages visited, games played, session duration, bet history, and navigation patterns within the 77ac platform.
  • Transaction data: Records of all deposits, withdrawals, bets placed, and bonuses claimed on your 77ac account.
  • Cookie data: Information collected via cookies and similar tracking technologies as described in Section 7.

Data from Third Parties

  • Payment providers: Transaction confirmation and status data from bKash, Nagad, Rocket, and other payment partners.
  • Identity verification services: Verification results and risk scores from KYC and anti-fraud service providers.
  • Fraud prevention databases: Information from industry-shared fraud prevention databases used to identify and prevent fraudulent account activity.

77ac never purchases personal data from data brokers or marketing list providers. Every piece of data we hold about you comes from your direct interaction with the platform or from service providers acting on our behalf.

04 How We Use Your Data

77ac uses your personal data for the following purposes. We only use your data for purposes that are compatible with the reason it was originally collected.

Purpose Data Used
Account creation and management Registration data, identity documents
Processing deposits and withdrawals Payment information, transaction data
Identity verification (KYC) Identity documents, registration data
Fraud prevention and security Device data, IP address, transaction data, third-party fraud data
Regulatory compliance and AML Transaction data, identity documents, usage data
Customer support Communications, account data
Responsible gaming monitoring Usage data, bet history, responsible gaming preferences
Platform improvement and analytics Usage data, device data (anonymised where possible)
Marketing communications (with consent) Email address, phone number, usage data

You can opt out of marketing communications at any time by updating your communication preferences in your 77ac account settings or by contacting [email protected].

05 Legal Basis for Processing

Every time 77ac processes your personal data, we do so on one of the following legal grounds:

  • Contract performance: Processing necessary to provide the services you have signed up for — including account management, payment processing, and game access.
  • Legal obligation: Processing required to comply with applicable laws, including anti-money laundering (AML) regulations, know-your-customer (KYC) requirements, and tax reporting obligations.
  • Legitimate interests: Processing necessary for 77ac's legitimate business interests, including fraud prevention, platform security, and service improvement — provided these interests are not overridden by your privacy rights.
  • Consent: Processing based on your explicit consent, such as sending you marketing communications or using non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

06 Sharing Your Data

77ac does not sell your personal data. We share your data only in the following limited circumstances, and only with parties who are contractually required to handle it securely and in accordance with applicable data protection law.

Service Providers

We share data with third-party service providers who assist us in operating the 77ac platform. These include payment processors, identity verification providers, cloud hosting providers, customer support software providers, and analytics platforms. All service providers are bound by data processing agreements that restrict how they may use your data.

Regulatory and Legal Authorities

77ac is required by law to share certain data with regulatory authorities, law enforcement agencies, and financial intelligence units where required by applicable legislation. This includes reporting obligations under anti-money laundering regulations. We will always seek to limit such disclosures to the minimum required by law.

Business Transfers

In the event that 77ac undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy implications before it takes effect.

We never share your data with advertisers, data brokers, or third-party marketing companies. Your 77ac account data is used to serve you — not to generate revenue from your personal information.

07 Cookies & Tracking Technologies

77ac uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. Here is a plain-language breakdown of the cookies we use:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies without disabling the platform entirely.
  • Functional cookies: Remember your preferences such as language settings, display options, and responsible gaming configurations. These improve your experience but are not strictly necessary.
  • Analytics cookies: Help us understand how players navigate the 77ac platform — which pages are visited most, where players encounter difficulties, and how the platform can be improved. Analytics data is aggregated and anonymised where possible.
  • Security and fraud prevention cookies: Used to identify suspicious activity, detect bots, and protect the integrity of the platform and its players.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 77ac platform. A full cookie preference centre is available in your account settings.

08 Data Retention

77ac retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by law. The following general retention periods apply:

  • Account data: Retained for the duration of your account and for 5 years following account closure, in line with standard AML record-keeping requirements.
  • Transaction records: Retained for a minimum of 5 years from the date of the transaction, as required by financial regulations.
  • Identity verification documents: Retained for 5 years following account closure or the completion of the business relationship.
  • Customer support communications: Retained for 2 years from the date of the last communication in a support thread.
  • Marketing data: Retained until you withdraw consent or opt out of marketing communications, after which it is deleted within 30 days.
  • Technical and usage logs: Retained for up to 12 months for security and fraud prevention purposes, then deleted or anonymised.

When your data is no longer required, it is securely deleted or anonymised so that it can no longer be linked back to you. We do not keep data "just in case" — every retention period has a defined legal or operational justification.

09 Data Security

Protecting your personal data is a core operational priority at 77ac, not an afterthought. We implement a layered security approach that includes both technical controls and organisational policies.

Technical Measures

  • 256-bit SSL/TLS encryption for all data in transit between your device and 77ac servers.
  • Encryption at rest for sensitive data stored on 77ac infrastructure.
  • Multi-factor authentication options for player accounts.
  • Firewalls, intrusion detection systems, and regular penetration testing of platform infrastructure.
  • Access controls ensuring that only authorised personnel can access personal data, on a strict need-to-know basis.

Organisational Measures

  • Regular data protection training for all staff who handle personal data.
  • Documented data handling procedures and internal privacy policies.
  • Vendor due diligence processes to ensure third-party service providers meet our security standards.
  • An incident response plan for managing data breaches, including player notification procedures.

No system is 100% impenetrable, but 77ac invests continuously in security infrastructure to keep your data as safe as possible. If you suspect your account has been compromised, contact [email protected] immediately.

10 Your Privacy Rights

As a 77ac player, you have the following rights over your personal data. We are committed to making it easy for you to exercise these rights — no unnecessary barriers, no excessive delays.

Right of Access

Request a copy of all personal data 77ac holds about you. We will provide this within 30 days of your request.

Right to Rectification

Request correction of any inaccurate or incomplete personal data held on your 77ac account.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention requirements.

Right to Restrict Processing

Request that 77ac limits how your data is used while a dispute or complaint is being resolved.

Right to Portability

Request your personal data in a structured, machine-readable format so you can transfer it to another service provider.

Right to Object

Object to processing of your data based on legitimate interests, including direct marketing. We will stop processing unless we can demonstrate compelling grounds.

To exercise any of these rights, contact the 77ac privacy team at [email protected] with the subject line "Privacy Rights Request". We will acknowledge your request within 5 business days and fulfil it within 30 days. In complex cases, this period may be extended by a further 30 days, and we will notify you if that is the case.

11 Children's Privacy

The 77ac platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on 77ac or provided personal data to us, please contact [email protected] immediately.

Upon receiving a verified report of underage registration, 77ac will immediately close the account, delete all associated personal data, and reverse any transactions where possible. We take underage access to gaming platforms extremely seriously and have age verification controls in place at the point of registration and at the withdrawal stage.

12 International Data Transfers

Some of the third-party service providers used by 77ac — including cloud infrastructure providers and identity verification services — may process your data in countries outside your home jurisdiction. Where this occurs, 77ac ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required in your home jurisdiction.

These safeguards include contractual clauses in our agreements with service providers that require them to handle your data in accordance with applicable data protection standards. We do not transfer data to jurisdictions that do not provide an adequate level of data protection without first putting appropriate contractual protections in place.

13 Updates to This Privacy Policy

77ac reviews and updates this Privacy Policy periodically to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered players via their registered email address or through an on-platform notification before the changes take effect.

The "Last Updated" date at the top of this page always reflects when the most recent version was published. We encourage you to review this Privacy Policy periodically. Your continued use of 77ac following any update constitutes acceptance of the revised policy.

We will never make changes to this Privacy Policy that reduce your rights without giving you clear advance notice and, where required by law, obtaining your consent.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how 77ac handles your personal data, please get in touch through any of the following channels:

  • Email: [email protected] — use the subject line "Privacy Enquiry" for fastest routing.
  • Live Chat: Available 24/7 via the chat icon on the 77ac platform.
  • FAQ: Visit the FAQ page for answers to common questions about accounts, data, and platform policies.

We are committed to resolving all privacy-related enquiries fairly and transparently. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.

Privacy questions are handled by a dedicated team at 77ac. We aim to respond to all enquiries within 5 business days — and we mean it.

Play on 77ac With Complete Confidence

Now you know exactly how 77ac handles your personal data. Register your free account today and enjoy a gaming experience built on transparency, security, and genuine respect for your privacy.

Data Protected 256-bit Encrypted Never Sold Your Rights Respected